This is a list of useful websites and contact phone numbers for people affected by the Christchurch Earthquake. I will update this as I gain further information. Please feel free to send me any more links you think may be useful. The Christchurch City centre is inaccessible and the roads should be kept free for essential traffic only. Trains are not running. There is substantial damage to all utility services. Water should be conserved. The sewage system is heavily damaged, so do not flush toilets. Much of the phone network is running off battery backup power. If possible, text rather than call to conserve power. You can donate to the Red Cross here – be patient as the website is under heavy load.
Earthquake Response Updates
Canterbury Earthquake Response – local support, utilities, services, welfare centres, schools etc.
Waimakariri District Earthquake Updates
Selwyn District Earthquake Updates
Google Crisis Response website for the Christchurch Earthquake
Foodstuffs Supermarkets – updates about which stores are open and have food in stock
British High Commission – in New Zealand: 04 924 2898 Global Response Centre in the UK: 0044 207 008 8765
Australian High Commission – Government Helpline from New Zealand: +61 2 6261 3305 From Australia: 1300 555 135
Transport
Christchurch Airport – flight updates
NZ Transport Agency – information on affected roads and highways
Christchurch Metro – updates on available public transport in Christchurch, Metroinfo 03 366 8855
Missing Persons
Google Missing Persons website for Christchurch Earthquake 2011
Government Helpline: 0800 779 977 (Call 111 for Emergencies)
NZ Red Cross National Enquiry Centre: 0800 REDCROSS (0800 733 276)
– Note this line may be overloaded. International calls can be made to +64 7 8502199
Support Organisations
New Zealand Red Cross – 0800 REDCROSS (0800 733 276)
Plunket – families concerned about their children should call PlunketLine: 0800 933 922
The Salvation Army: Freephone 0800 530 000
Victim Support: 0800 VICTIM (0800 842 846)
Lifeline Counselling Service: 0800 543 354 or 0800 111 757
Skylight trauma and grief support line: 0800 299 100 or 04 939 6767
Emergency Help – transport, accommodation or helping hands
Various Helpful Services – (TradeMe)
Quake Escape – find or offer accommodation
Free temporary accommodation for Christchurch quake victims – (Facebook Group)
Student Volunteer Army – (University of Canterbury Facebook Group)
Preparation & Recovery
Earthquake Recovery Help for the public and business
New Zealand Earthquake Commission
Ministry of Health – protecting your health in an emergency
How to make a claim with the Earthquake Commission
Missing Animals
Canterbury SPCA – Emergency Number: 027 534 9862 or 0800 LOST PETS
Selwyn District Council Animal Control – contact animal control officers on 03 347 2800 or Darfield 03 318 8338
Christchurch City Council Animal Control Section – 10 Metro Place, Bromley, Christchurch. Phone: 03 941-8666
Pets on the Net (lost and found)
TradeMe Lost & Found Pets
News Sources and Aftershock Updates
RadioLive.co.nz – live radio stream (also available outside New Zealand)
Earthquake Aftershock reports – only recent larger quake reports from Geo Net
Christchurch Quake Map – real time map updated showing all quake reports from Geo Net