Christchurch Earthquake Information: websites & phone numbers

This is a list of useful websites and contact phone numbers for people affected by the Christchurch Earthquake. I will update this as I gain further information. Please feel free to send me any more links you think may be useful. The Christchurch City centre is inaccessible and the roads should be kept free for essential traffic only. Trains are not running. There is substantial damage to all utility services. Water should be conserved. The sewage system is heavily damaged, so do not flush toilets. Much of the phone network is running off battery backup power. If possible, text rather than call to conserve power. You can donate to the Red Cross here – be patient as the website is under heavy load.

Earthquake Response Updates

Canterbury Earthquake Response – local support, utilities, services, welfare centres, schools etc.

New Zealand Civil Defence

Waimakariri District Earthquake Updates

Selwyn District Earthquake Updates

NZ Police

Google Crisis Response website for the Christchurch Earthquake

Foodstuffs Supermarkets – updates about which stores are open and have food in stock

British High Commission – in New Zealand: 04 924 2898 Global Response Centre in the UK: 0044 207 008 8765

Australian High Commission – Government Helpline from New Zealand: +61 2 6261 3305 From Australia: 1300 555 135


Christchurch Airport – flight updates

NZ Transport Agency – information on affected roads and highways

Christchurch Metro – updates on available public transport in Christchurch, Metroinfo 03 366 8855

Missing Persons

Google Missing Persons website for Christchurch Earthquake 2011

Government Helpline: 0800 779 977 (Call 111 for Emergencies)

NZ Red Cross National Enquiry Centre: 0800 REDCROSS (0800 733 276)

– Note this line may be overloaded. International calls can be made to +64 7 8502199

Support Organisations

New Zealand Red Cross – 0800 REDCROSS (0800 733 276)

Plunket – families concerned about their children should call PlunketLine: 0800 933 922

The Salvation Army: Freephone 0800 530 000

Victim Support: 0800 VICTIM (0800 842 846)

Lifeline Counselling Service: 0800 543 354 or 0800 111 757

Skylight trauma and grief support line: 0800 299 100 or 04 939 6767

Emergency Help – transport, accommodation or helping hands

Various Helpful Services – (TradeMe)

Quake Escape – find or offer accommodation

Free temporary accommodation for Christchurch quake victims – (Facebook Group)

Student Volunteer Army – (University of Canterbury Facebook Group)

Preparation & Recovery

Earthquake Recovery Help for the public and business

Preparing for Aftershocks

New Zealand Earthquake Commission

Ministry of Health – protecting your health in an emergency

Recovering from Trauma

How to make a claim with the Earthquake Commission

Missing Animals

Canterbury SPCA – Emergency Number: 027 534 9862 or 0800 LOST PETS

Selwyn District Council Animal Control – contact animal control officers on 03 347 2800 or Darfield 03 318 8338

Christchurch City Council Animal Control Section – 10 Metro Place, Bromley, Christchurch. Phone: 03 941-8666
Pets on the Net (lost and found)
TradeMe Lost & Found Pets

News Sources and Aftershock Updates – live radio stream (also available outside New Zealand)

New Zealand Herald


Info News

Earthquake Aftershock reports – only recent larger quake reports from Geo Net

Christchurch Quake Map – real time map updated showing all quake reports from Geo Net

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